Patient Reviews

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

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Read what other patients have said about us:

Lisa Taylor, Rochester

I have never in my life had such an amazing experience that I had at this Dentist office. The people that work there are friendly, the Hygenist Cindy and Dr. Bracker are amazing, they took their time and showed that they really care about your teeth. Love it. I definitely will be going back!!!


Michael T, Rochester

Very friendly


Moon, Rochester

Everyone is so friendly and nice. I love it. Thank you.


Gregory g, Albion

Dr Bracker and her staff are awesome. They are friendly, courteous, and very professional


Vincent R , Rochester

I love everyone in the office. They were able to help me out with the insurance. Very friendly and helpful.


Corey, Rochester

I can't stress enough how impressed I was with Dr. Bracker and her team. I felt at ease. I felt important. I highly recommend.


Gail B. , Greece

My family has been seeing Dr. Bracker for approximately 25 years. Dr. Bracker and her staff have always been so caring and friendly. Dr. Bracker handles her patients in a very empathic and professional manner.


Chablis Thacker , Rochester

I have a very big anxiety when it comes to the dentist however I felt very comfortable the team was very nice and the nurse whom I seen before Dr. Susan was great very gentle and she made sure I was ok with what was going on and she explained everything to me. Very professional and caring.


Reginald W., Rochester,NY

The staff was friendly, the facility was very clean and dental hygienists was very professional. I definitely made a great choice in choosing this practice.


JULE SANCHEZ, ROCHESTER

Love this practice, love these people, love this dentist. We missed you when we were out of state!


Lisa S, Rochester

Felt very welcomed and comfortable there! Every one was so nice and friendly and Cassie did such a great cleaning!


Rose F, Rochester

We've been seeing Dr Bracker as our family dentist for about 30 years. Wouldn't consider going anywhere else. She is very efficient and thorough. The office staff is wonderful. Michelle in the office worked for months to correct an issue with our insurance. I would highly recommend this practice.


Bob H, Spencerport

Cindy did her usual quick and thorough cleaning and had my X-rays lined up for Dr. Bracker to take a look before she examined my teeth. Check in and check out were cordial and quick. Everyone was very friendly.


Joe, East Rochester

Other than it being a busy day, I was treated very kindly and enjoyed my time at your office !


Patrick m, Rochester

I always enjoy the staff an of course seeing dr bracker.i have been going there so long I feel like family


Marlene M, Rochester

O really like that the office had the very latest in Dental equipment. And everyone was very ff.


Lisa Yeager, Rochester

Great, cheerful Office and team


Angie Roman, Rochester

I absolutely love this office! Dr. Bracker is truly amazing. She sincerely cares for every patient she sees. Her staff are always friendly, respectful, welcoming and very professional. My children love coming to the dentist they look forward to their appts. Whenever I know someone is looking for a good dentist I always refer them to Dr. Bracker! Thank you all for always doing such a great job with my family and I!


Dana Bisnett, Rochester

Always kind and thorough


Kristen Murray, Rochester

Dr Bracker just did a crown for me and it was a great experience. She made I was comfortable with it before I left the office. Everyone is very caring. Great office!


Marie L., Rochester

Dr Bracker and staff are always very pleasant and strive to get you in and out in a timely manner! I love, Cindy, my hygienist, she is efficient and pleasant Highly Recommend this office!


Rosa Nazario, Rochester

Im just leaving a message that dr.Susan Bracker been very kind and it was the first time I visit her and the best experience I ever had and the staff.


Nancy U., Rochester

Excellent dentist and staff!! The rooms are relaxing too.


Marcy, Rochester

We just love Dr Bracker and her staff! They are so great with the kids and are always willing to make sure they aren’t nervous or anxious about cleanings and procedures.


Ruth V, Spencerport

I was very pleased with my first visit after not having a dentist in a LONG time. Everyone was pleasant and professional, and the whole visit, including X-rays and cleaning, was over in less than 45 minutes. Glad I picked this office!


Galvin, Rochester

Everything was great


Emily O, Rochester

I haven’t been to the dentist in 5+ years so I was a bit anxious coming in for a cleaning. My hygienist was very nice and explained what she was doing, why she was doing it and how it would feel. This helped calm my anxiety and make what could have been a very stressful visit go smoothly and painlessly. I had a wonderful experience and would recommend Dr Brackers office!


Aubrianna R, Rochester

Staff was nice friendly, considerate and knowlegable. They eased my anxiety, explained things that I didn’t understand and were very patient. They were quick to see me and spent their time making sure everything was right. They csme up with a plan and explained it with options and reasons behind the plan.


JudeG., Rochester

Great dentist, kind staff.


Christopher, Rochester

Always a great experience at Dr. Susan Bracker! So glad we found them.


Kristen Mcvige, Hilton

The best dentist


Maureen💗😊🌷 Eich, Rochester

Very impressed with entire staff and professionalism! Had a pain free cleaning, first time ever. Did not feel rushed and all my questions were answered. Recommended to my whole office!


Anthony P., Rochester

I had to have tooth removed on yesterday February 7th. My appointment was at 9am. Dr. Cohen got me right in. I was in an out in an half hour. From the time you walk in the door Dr. Brackers office and staff are professionals and fun. Great experience!


Cebron Walker, fair oaks

Hey, this was my favorite visit at a dentist.


Jen Z, Rochester

Great dentist office!


Breanna Hallett, Rochester

I had a wonderful experience everyone was very kind


Jessie C., Rochester

My latest visit was for a routine cleaning and dental x-rays. Sometimes there is a bit of a wait but they were able to start working with me as soon as I arrived. The cleaning went pretty quick, and then I was able to discuss with Dr. Bracker what to do about my old composite fillings that were wearing out. They were able to book me for another visit to replace the fillings just one week later. All of the people who work there are friendly and are concientious about making the visit as pain-free as possible.


Chris J., Greece

Dr. Bracker and her staff are pleasant and very accommodating. I’ve been a patient for many years and would highly recommended Dr. Bracker.


Kelly Acevedo, Rochester

Dr. Bracker is an excellent dentist, she does a wonderful job, as well as all her staff. The only reason I'm not giving her a 5 is because of the wait time. I understand emergencies and unforeseen circumstances but sometimes I think she bites off more than she can chew. Although I also understand she may need to account for no shows. I've been a client of Dr. Bracker's for more than 30 years and I wouldn't go anywhere else.


Rese L., Greece

I’ve been seeing Dr. Bracker for over a decade. I wouldn’t let anyone else touch my teeth.



Office Location

  • Rochester
  • 1 Saredon Place Suite 100
  • Rochester, NY
  • 14606
  • Map & Directions
  • Call: (585) 225-5600
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