Patient Reviews

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

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Read what other patients have said about us:

Aubrianna R, Rochester

Staff was nice friendly, considerate and knowlegable. They eased my anxiety, explained things that I didn’t understand and were very patient. They were quick to see me and spent their time making sure everything was right. They csme up with a plan and explained it with options and reasons behind the plan.


JudeG., Rochester

Great dentist, kind staff.


Christopher, Rochester

Always a great experience at Dr. Susan Bracker! So glad we found them.


Kristen Mcvige, Hilton

The best dentist


Maureen💗😊🌷 Eich, Rochester

Very impressed with entire staff and professionalism! Had a pain free cleaning, first time ever. Did not feel rushed and all my questions were answered. Recommended to my whole office!


Anthony P., Rochester

I had to have tooth removed on yesterday February 7th. My appointment was at 9am. Dr. Cohen got me right in. I was in an out in an half hour. From the time you walk in the door Dr. Brackers office and staff are professionals and fun. Great experience!


Cebron Walker, fair oaks

Hey, this was my favorite visit at a dentist.


Jen Z, Rochester

Great dentist office!


Breanna Hallett, Rochester

I had a wonderful experience everyone was very kind


Jessie C., Rochester

My latest visit was for a routine cleaning and dental x-rays. Sometimes there is a bit of a wait but they were able to start working with me as soon as I arrived. The cleaning went pretty quick, and then I was able to discuss with Dr. Bracker what to do about my old composite fillings that were wearing out. They were able to book me for another visit to replace the fillings just one week later. All of the people who work there are friendly and are concientious about making the visit as pain-free as possible.


Chris J., Greece

Dr. Bracker and her staff are pleasant and very accommodating. I’ve been a patient for many years and would highly recommended Dr. Bracker.


Kelly Acevedo, Rochester

Dr. Bracker is an excellent dentist, she does a wonderful job, as well as all her staff. The only reason I'm not giving her a 5 is because of the wait time. I understand emergencies and unforeseen circumstances but sometimes I think she bites off more than she can chew. Although I also understand she may need to account for no shows. I've been a client of Dr. Bracker's for more than 30 years and I wouldn't go anywhere else.


Rese L., Greece

I’ve been seeing Dr. Bracker for over a decade. I wouldn’t let anyone else touch my teeth.


Kelvin, Gates

Kathy is friendly and has good personality. Looking forward to have her to clean my teeth next time. She is a best dental hygienist. Dr. Bracker is a caring doctor!


Maria D., Rochester

Dr. Bracker is focused on what I need and what makes me feel better about my teeth or smile.


Karen M., Hilton

Very clean offices and waiting rooms. Would recommend Dr. Bracker to new patients, she's very caring with her patients.


Erick O., Rochester

It was my first visit and I was extremely pleased . The entire staff was friendly and helpful. Everything was explained so I knew what was happening at all times.


Sally C., Rochester

Thank you so much for seeing me when I called on Thursday! You could not have been more helpful! Everyone in the office was helpful and professional. Thank you again for getting me in as soon as possible that day!


Jim B., Gates, NY

Great Job!


Julē S., Rochester

Good people.


Jose L, Rochester, NY

The BEST dentist office in the area. No one can match their services and quality of time with their patients. Everyone is very kind. Thank you to one of the best dental hygienist, Cindy, for keeping my teeth shining.


Linda K, Rochester

Immaculate facility Friendly staff Clear communication about long and near-term treatment options and costs. Dr Bracker AND staff demonstrate concern for patient care and outcomes.


Linda K, Rochester

Immaculate facility Friendly staff Clear communication about long and near-term treatment options and costs. Dr Bracker AND staff demonstrate concern for patient care and outcomes.


Graham L., Hilton

Great staff, super friendly and professional!


Kris E. , Rochester

The team is great with my 5-year old!


Patrick m, Rochester

No one likes the dentist however I enjoy the staff all are cheerful and make the visit very comfortable. Yes I do like the dentist also nothing personal.


MARGARET D, BROCKPORT

friendly staff


Bill L, Brighton

Quick and painless.


Greg R., Rochester

Kid friendly, nice decorations on ceilings.


Cindy B, N Chili

I enjoyed my first visit with this Dental office. Cindy was a pleasure to meet and was quick, yet thorough in cleaning my teeth. Dr. Bracker was also a pleasure to meet. She is very down to earth and approachable. I saw that with her interaction with her staff. Thank you for a great experience !!!


Marlene schlegel , Rochester

Great staff. Always friendly & knowledgeable


Nicole S, Rochester

I am more than happy with my experience here at Susan Brackers practice! I've been looking for a new dentist for quite some time now and I've finally found somewhere pleasing! Staff is wonderful, polite, caring, and communicative! Susan is very knowledgeable and thorough and takes care of her patients! When I was there I always felt like top priority! She makes sure her newly trained staff is right next to her as she teaches them one on one first hand. I highly recommend this establishment to everyone! Thank you!


Deborah F., Rochester

I’m so glad we switched to Dr Bracker! The entire staff is friendly and very caring. They take the time to listen and never rush you out the door to get the next appointment in. We don’t stress about going to the dentist anymore :)


Marisa W, Rochester

I had Cassie for my appointment. She was great and very kind. I haven’t been to the dentist in years and was so nervous and anxious and she really took that into consideration with my cleaning. She made me feel very comfortable during the whole appointment. Great experience! Thank you Cassie :)


Phil A, Rochester

Dr. Bracker has always fit me into her schedule on very short notice (I travel a LOT). She is always friendly, professional, and courteous. Her staff always makes me feel welcome. I would recommend her highly.



Office Location

  • Rochester
  • 1 Saredon Place Suite 100
  • Rochester, NY
  • 14606
  • Map & Directions
  • Call: (585) 225-5600
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